Frequently Asked Questions

Direct Primary Care (DPC) is a healthcare model where patients pay a monthly membership fee for comprehensive primary care services without the need for insurance. This allows for more personalized, accessible care with extended appointment times and direct communication with your provider.

We operate on a direct primary care model, which means we do not bill insurance. Instead, patients pay a monthly membership fee that covers most of their primary care needs. This allows us to offer transparent pricing and avoid the restrictions imposed by insurance companies.

Your DPC membership includes unlimited office visits, same-day or next-day appointments, routine lab work, and direct access to your provider via phone, text, or email. Certain services like IV therapy or specialized testing may require additional fees, which will always be discussed upfront.

Direct primary care offers a more personalized experience. With longer appointments, same day access, and a focus on prevention and holistic health, we prioritize your well-being without the constraints of traditional insurance-based practices.

New Patients: Please call our office to schedule your initial appointment. We would love to welcome you and get you started on your journey to holistic health.

Existing Patients: You can easily schedule follow-up appointments online through the "Patient Portal" link at the top of our website. It’s quick and convenient!

We do not offer walk-in appointments at this time. All patients must have a scheduled appointment to ensure we provide the highest quality of care. Please call or use our patient portal to schedule your visit.

Preparation: Before your appointment, we’ll ask you to complete a detailed health questionnaire to help us better understand your medical history, lifestyle, and health goals. Please bring any relevant medical records or lab results.

Session Length: Your initial visit typically lasts between 60 to 90 minutes, allowing us ample time to cover everything in depth.

Services Included: Your first visit includes a comprehensive health assessment, where we’ll dive into your medical history, current concerns, and wellness goals. Depending on your needs, we may recommend initial diagnostic tests, lab work, and discuss treatment options such as acupuncture, IV therapies, or bioidentical hormone replacement therapy (HRT).

Holistic Care Approach: This visit sets the foundation for your care plan, combining functional medicine, traditional therapies, and integrative treatments customized to support your long-term wellness.

Chronic Illnesses: We specialize in the treatment of Lyme disease, co-infections, and mold toxicity, providing comprehensive detoxification and recovery plans.

Hormonal Imbalances: We offer bioidentical hormone replacement therapy (HRT) for conditions such as thyroid disorders, menopause, and adrenal fatigue.

Digestive Issues: We address gut health problems such as irritable bowel syndrome (IBS), leaky gut, and food sensitivities.

Autoimmune Disorders: We provide integrative care for conditions like lupus, rheumatoid arthritis, and Hashimoto’s thyroiditis.

Pain Management: Our services include acupuncture, massage, and other therapies for chronic pain, fibromyalgia, migraines, and musculoskeletal conditions.

Fatigue and Brain Fog: We investigate and treat the root causes of persistent fatigue, brain fog, and cognitive dysfunction.

Detoxification: Comprehensive detox programs for mold exposure, heavy metals, and environmental toxins.

Preventive and Wellness Care: We help patients optimize their overall health with personalized wellness plans, IV vitamin drips, and lifestyle counseling.

IV therapy and vitamin injecDons are used to boost immunity, enhance hydraDon, improve energy levels, and support recovery from illnesses such as faDgue, infecDons, or chronic stress. These treatments are customized based on your specific health needs.

Our weight management program combines personalized medical care, lifestyle coaching, and FDA-approved medicaDons (if necessary) to help you reach your health and weight goals. We monitor your progress closely to ensure safety and effecDveness.

Naturopathic medicine focuses on using natural therapies, such as nutriDon, herbal medicine, and lifestyle modificaDons, to promote healing and well-being. We integrate naturopathic principles with convenDonal medicine to provide a truly holisDc approach to healthcare.

We use advanced tesDng methods to accurately diagnose Dck-borne illnesses, such as Lyme disease. Our treatment approach is comprehensive, combining anDbioDcs with supporDve therapies like IV nutriDon, herbal remedies, and lifestyle changes to address all aspects of the disease.

Mold toxicity can cause a variety of symptoms including faDgue, headaches, respiratory issues, and cogniDve problems. We offer specialized tesDng to idenDfy mold exposure and use a holisDc approach to detoxificaDon and recovery, including nutriDonal support, medicaDons, and lifestyle adjustments.

Acupuncture can help relieve pain, reduce stress, improve sleep, and address chronic condiDons like migraines, digesDve issues, and musculoskeletal problems. We integrate acupuncture into our treatment plans for a wide range of health concerns.

Yes, we offer therapeuDc massage to enhance relaxaDon, relieve pain, improve circulaDon, and support overall well-being. Our licensed massage therapist customizes each session based on your specific needs.

Acupuncture is a traditional Chinese medical practice that involves the insertion of thin needles into specific points on the body to stimulate and balance the flow of energy (Qi).

1. Most people experience minimal discomfort during acupuncture. The needles used are very thin, and any sensations felt are often described as mild tingling or a dull ache. Acupuncture is generally considered to be a safe and gentle procedure.

Acupuncture can be used to address a wide range of conditions, including pain (such as back pain, migraines, and arthritis), stress-related disorders, digestive issues, fertility problems, allergies, and more. It can also be used for general well-being and preventive care.

Cupping therapy involves placing heated cups on the skin, creating a vacuum that suctions the skin upward. This technique is used to promote blood flow, relieve muscle tension, and address conditions such as pain, respiratory disorders, and poor circulation.

Yes, cupping can leave temporary circular marks on the skin. These marks are caused by the suction and typically range in color from light pink to deep purple. They usually fade within a few days to a couple of weeks.

Cupping therapy is generally not painful. Some people may experience a mild sensation of tightness or pulling on the skin during the treatment. If there is any discomfort, it is usually temporary.

Gua sha is a technique in which a smooth-edged instrument is used to apply pressure and stroke the skin in specific areas. It aims to release stagnant energy, improve circulation, and reduce inflammation.

Yes, gua sha can cause temporary redness or petechiae (tiny red dots) on the skin. These marks indicate the release of toxins and increased circulation in the treated area. They typically fade within a few days.

Gua sha should not be painful when performed correctly. The pressure applied during the treatment may cause some mild discomfort or a scratching sensation, but it should not be excessively painful. It is important to communicate with the practitioner if you experience any discomfort during the session.

Herbal medicine in TCM involves the use of various plants, roots, leaves, and other natural substances to create customized formulas for individual health needs. These formulas are designed to restore balance, strengthen the body's defenses, and address specific health conditions.

When prescribed by a qualified TCM practitioner, herbal medicines are generally considered safe. TCM practitioners undergo extensive training to understand the properties and interactions of different herbs. However, it is crucial to inform your practitioner about any medications or medical conditions you have to avoid potential interactions or contraindications.

TCM herbal medicines can be consumed in various forms, including decoctions (brewed herbal teas), powders, pills, capsules, or topical preparations. The method of consumption will depend on the specific formula and the individual's needs and preferences.

Our membership plans are designed to be affordable – individual members receive a rate of $150/month and families receive a rate of $250/month. AddiDonal services like IV therapy or specialized tesDng are offered at a discounted rate for members. Please contact us for specific pricing details.

Yes, you can cancel your membership with 30 days' noDce. We believe in providing care without locking paDents into long-term contracts.

Yes, in most cases, you can use your Health Savings Account (HSA) or Flexible Spending Account (FSA) to pay for your membership and services like labs, supplements, IV therapy, or medicaDon-assisted weight management. Be sure to check with your account provider for specific guidelines.

We are not in-network with Medicare, and due to federal regulaDons, Medicare paDents cannot be reimbursed for services provided through our pracDce. However, you are welcome to join our direct primary care membership and pay out-of-pocket for the services we offer. Please note that this means Medicare will not cover or reimburse any costs related to care received at our clinic.